What To Do If Apps Are Crashing On Your Amazon Hearth TV

The primary and quickest troubleshooting step is clearing the app’s knowledge and cache in your Hearth TV machine. Observe that deleting the app knowledge will log you out of the app and delete all its saved settings.

1. Open the settings menu in your Hearth TV machine by deciding on the gear icon.
2. Choose Functions.
3. Scroll to Handle Put in Functions after which select the app that is been crashing on you.
4. Choose Clear Cache.
5. Choose Clear Information.

If that does not work, the next step ought to be restarting the machine. A method to do that is to carry the choose and play/pause buttons concurrently for ten seconds. Alternatively, if that does not restart the machine, the best way to take action via the menus is dependent upon what sort of machine you are utilizing. On a Hearth TV Stick or set-top-box:

1. Open the settings menu in your Hearth TV machine by deciding on the gear icon.
2. Select My Hearth TV.
3. Select Restart.

On a Hearth TV-branded sensible TV:

1. Open the settings menu in your Hearth TV machine by deciding on the gear icon.
2. Select System & Software program.
3. Select Restart.

If the problem persists, you possibly can strive uninstalling the app after which reinstalling it from the app retailer. To uninstall:

1. Open the settings menu in your Hearth TV machine by deciding on the gear icon.
2. Select Functions.
3. Select Handle Put in Functions.
4. Scroll to the app that is supplying you with hassle, then select Uninstall and comply with the on-screen prompts.