In line with a tweet by Fitbit Support on X, previously often known as Twitter, the corporate’s tech groups are working to repair the issue, however the causes for the difficulty aren’t clear neither is the scope of the outage. An analogous message seems on the Fitbit web site. Beginning at round 9:30 p.m. Japanese Time, some Fitbit customers reported having the ability to entry the app as soon as once more, although they declare that their knowledge is both exhibiting wildly incorrect figures or is lacking knowledge associated to exercise that passed off through the outage.
This is not the primary huge service outage to hit Fitbit customers this yr — the final one occurred again in March 2023 and primarily revolved across the firm’s iOS app. That individual situation itself adopted the same drawback with the corporate’s cellular platform in February, which had taken a number of hours for the corporate to repair. Fitbit did not present particulars about what brought about both of these outages and if historical past is any indication, we probably will not get an evidence concerning the October 2023 disruption, both.